5

They figured out my major engine issue and work fully with my extended warranty. Kept me up to date the whole process.

5

We have recently moved back to the area and needed a shop for all our vehicles. We are now life long customers with Lou’s . We worked with Rick who gave us personalized, professional service , making sure everything was up to par with a great attention to details. Rick gave us that feeling that no matter what job big or small Lou’s gives you that family feel that eases the mind on having everything done right the first time. Thank you Lou’s with your incredible knowledgeable staff .

Alicia, thank you so much for your wonderful review and kind words! We love to hear that your experience was so memorable. It is very important to us to build connections with our customers. And leave them comfortable and confident in their decisions regarding their vehicle's repair. We look forward to the next opportunity to serve you!

- Lou's Car Care Center, Inc.
5

The people at Lou's are amazing at what they do. They're thorough but, they also understand that some things can wait and are just good to have on the radar. I have never had a disappointing visit.

Thank you for taking the time to leave us such a great review, Lily! We are thrilled to know that you are happy with our service. Our goal is to keep our customers safe on the road and nothing less, so you can always expect transparency and honesty from our team. We appreciate the kind words and look forward to the next time we see you!

- Lou's Car Care Center, Inc.
4

Thank you kindly for the great rating, Eugene! We appreciate the opportunity to complete a New York State Inspection, Tire Rotation, and Wheel Alignment on your Dodge. It’s been a pleasure working with you and we look forward to seeing you again soon. Thanks again!

- Lou's Car Care Center, Inc.
5

Lou's is the Best place to go for any car service needed. 5 plus stars!

You are a pleasure to work with, Robin! Thank you very much for the great review. We appreciate your patronage over the years. We are thrilled to hear that you are happy with our service. We look forward to seeing you again soon. Thanks again!

- Lou's Car Care Center, Inc.
5

The staff here was beyond exceptional! The communication was above board and the ability of the techs is superb. I would recommend this ship to anyone that needs any service done from a simple oil change to complex repairs. Thank you guys again.

5

The service you provide is outstanding. I truly felt taken care of....not taken advantage of Kudos to the whole team, see you on my next service date. You all deserve a 5 star rating..and you have it from me.

5

While they can be expensive, Lou's does fantastic work and has never lied to me or led me wrong. I highly recommend them.

Thank you very much for your honest review, Jacob! We appreciate your feedback. Thank you for trusting us with your auto repair and maintenance on your Toyota over the years. We enjoy working with you and are grateful to have you as a customer. Thanks, again!

- Lou's Car Care Center, Inc.
5

Thank you very much for the 5 star rating, Tracy! We appreciate your business and we're here for all of your auto repair and maintenance needs. Thanks again!

- Lou's Car Care Center, Inc.
5

Matt and John are always super friendly and helpful. I don’t know much about cars but they’ve always been patient with explaining the repairs to me and I find the prices to be reasonable. Love the digital inspection reports that they send out after each visit — it’s great to see an overview of the vehicle’s health and be reminded of any upcoming work. Love and trust these guys, thanks a bunch!!!

Your review means everything to us, Michelle! Thank you very much! It was our pleasure to help you with the brakes, calipers, and struts on your Toyota. Thank you for the feedback on our communication as we strive to provide top-tier customer service. We truly appreciate your patronage and look forward to seeing you again soon.

- Lou's Car Care Center, Inc.
Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.