Lou's Car Care Center, Inc.
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1000+Happy Customer Reviews

My brakes were shot. My calipers were seizing up. I took my truck to them and they went through everything in my braking system. Did a great job and their service staff was excellent to work with. They may seem a little pricey, but I can assure you that you get what you pay for here! Would definitely recommend and they will have my business again.
5 Star Review by Jayson Rayo
5
Lou’s literally saved us thousands of dollars. In January of 2021 they did an inspection on our Ford Escape and noticed a water pump leak and suggested we take it back to the dealership. Lou’s told us we had 11 days left on the warranty. The dealer checked it out, and found the coolant had entered the engine, and they had to replace the engine block, the car had less than 40000 miles. No cost to us. Thanks guys!!!!!!
5 Star Review by Timothy Sweeney
5
I’ve been going to Lou’s since 1990. My mother was a loyal customer of theirs before I could drive. They are the perfect combination of reliable, honest, friendly, and helpful. They regularly perform service and don’t charge , they are family run , and everyone there always says hello.
5 Star Review by Gail McLaughlin
5
I appreciate that Lou's is sensitive to the needs of our business and that having our truck out of service is a difficult thing for us as that is our work horse. Great job and thank you for the quick service!
5 Star Review by Brian Petersen
5
My car is my mobile office which tends to get heavy usage. After one day at Lou’s Care Care being detailed and cleaned it looks brand new! I cannot recommend this local business enough and would give them more than 5 stars if it was possible!
5 Star Review by Melanie Randolph
5
Thank you for the A+ Customer service and repairs. This was the first shop that i've seen that sends photos of the areas of concerns when diagnosing an issue with a vehicle. Gene and the entire team were extremely helpful throughout the entire process. When I picked up the vehicle it was detailed inside / out and looked like new. The Mini hasn't run this nice in a long time. Thank you!
5 Star Review by Jeff S
5
Owners

Family owned and operated since 1976.

Welcome to Lou’s Car Care Center

Serving Central New York since 1976, Lou’s Car Care is an independent family owned and operated, complete Automotive Repair Center. Specializing in automotive repair, collision repair, pre-owned vehicle sales, and with our state of the art, twenty thousand square foot repair facility along with Lou's experienced management and technical staff, we can assure each customer that their vehicle will be looked upon as one of our own. As a multi-year winner of AAA's most prestigious “Top Shop Award”, Lou’s Car Care Center knows what it takes to get each and every customer vehicle repaired right the first time.

Offering a nationwide 36 month or 36,000 mile parts and labor warranty  and AAA Approved Automotive Repair Certification, Lou’s staff is ready to handle all your automotive needs. In today's world, most dealerships offer brand specific service centers only. We want you to know that Lou’s Car Care stands out from this crowd. We repair all makes and models of vehicles- including Domestic, European and Asian product lines.

Lou's Car Care Center, Inc.

ASE

Award Winning Service Department

Serving Central New York since 1976 Lou’s Car Care Center knows what it takes to get each and every customer vehicle repaired right the first time. With our experienced management and technical staff, we can assure each customer that their vehicle will be looked upon as one of our own. In today's world, most dealerships offer brand specific Service Centers only. We want you to know that Lou’s Car Care stands out from this crowd. We repair all makes and models of vehicles- including Domestic, European and Asian product lines.

6 Month No Interest (pending credit approval) on Purchase Over $199
36 Months / 36,000 Miles Parts & Labor Warranty
Fleet Repair & Service Available

Auto Repair Services

Maintenance

Oil Changes, Tune-Ups, Factory Recommended Maintenance (30/60/90K)

Systems

Electrical System Diagnosis & Repair, Air Conditioning Service & Repair, Cooling System Service & Repair

Suspension & Brakes

Suspension & Steering Repair, Shocks and Struts, Brake System Repair

Exhaust

Exhaust Service & Repair

Wheels & Tires

Tire Mounting & Balancing, Flat Repair, Wheel Alignment

Transmission

Transmission Service & Repair, New Transmissions

New York State Inspections

Pre-Purchase Inspections, Maintenance Inspection

Engine

Engine Repair & Replacement

Diagnostic Check

Check Engine Light, ABS, Air Bag, TPMS Diagnostics and more

VIEW ALL SERVICES

Lou's Car Care Center, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.