Lou's Car Care & Fleet Services
My Garage at Lou's Car Care & Fleet Services

1000+Happy Customer Reviews

My brakes were shot. My calipers were seizing up. I took my truck to them and they went through everything in my braking system. Did a great job and their service staff was excellent to work with. They may seem a little pricey, but I can assure you that you get what you pay for here! Would definitely recommend and they will have my business again.
5 Star Review by Jayson Rayo
Lou’s literally saved us thousands of dollars. In January of 2021 they did an inspection on our Ford Escape and noticed a water pump leak and suggested we take it back to the dealership. Lou’s told us we had 11 days left on the warranty. The dealer checked it out, and found the coolant had entered the engine, and they had to replace the engine block, the car had less than 40000 miles. No cost to us. Thanks guys!!!!!!
5 Star Review by Timothy Sweeney
I’ve been going to Lou’s since 1990. My mother was a loyal customer of theirs before I could drive. They are the perfect combination of reliable, honest, friendly, and helpful. They regularly perform service and don’t charge , they are family run , and everyone there always says hello.
5 Star Review by Gail McLaughlin
I appreciate that Lou's is sensitive to the needs of our business and that having our truck out of service is a difficult thing for us as that is our work horse. Great job and thank you for the quick service!
5 Star Review by Brian Petersen
My car is my mobile office which tends to get heavy usage. After one day at Lou’s Care Care being detailed and cleaned it looks brand new! I cannot recommend this local business enough and would give them more than 5 stars if it was possible!
5 Star Review by Melanie Randolph
Thank you for the A+ Customer service and repairs. This was the first shop that i've seen that sends photos of the areas of concerns when diagnosing an issue with a vehicle. Gene and the entire team were extremely helpful throughout the entire process. When I picked up the vehicle it was detailed inside / out and looked like new. The Mini hasn't run this nice in a long time. Thank you!
5 Star Review by Jeff S

Family owned and operated since 1976.

Welcome to Lou’s Car Care & Fleet Services

Lou’s Car Care & Fleet Services is an independent, family-owned, and operated automotive repair center. As a multi-year winner of AAA's most prestigious “Top Shop Award”, Lou’s Car Care knows what it takes to repair your car, truck, or SUV. With our experienced technical staff, we can assure you that we will treat your vehicle as one of our own.

Lou's Car Care & Fleet Services has been serving Central New York since 1976. We offer a nationwide 36-month / 36,000-mile warranty on parts and labor. So you can rest easy knowing that your investment in your vehicle is protected. 

As a AAA Approved Auto Repair Shop, Lou’s staff is ready to handle all your vehicle's repair and maintenance needs. In today's world, most dealerships offer brand-specific service centers only. We want you to know that Lou’s Car Care & Fleet Services stands out from this crowd. We repair all makes and models- including Domestic, European, and Asian product lines.

Our Expert Staff | Lou's Car Care Center, Inc.

AAA Top Shop for Decades | Lou's Car Care Center, Inc.

Award Winning Service Department

Our state-of-the-art, 20,000-square-foot facility is stocked with the latest tools and equipment. Lou's Car Care has the experience, expertise, and technology to properly diagnose and repair all makes and models of vehicles.

Auto Repair Services


Oil Changes, Tune-Ups, Factory Recommended Maintenance (30/60/90K)


Electrical System Diagnosis & Repair, Air Conditioning Service & Repair, Cooling System Service & Repair

Suspension & Brakes

Suspension & Steering Repair, Shocks and Struts, Brake System Repair


Exhaust Service & Repair

Wheels & Tires

Tire Mounting & Balancing, Flat Repair, Wheel Alignment


Transmission Service & Repair, New Transmissions

New York State Inspections

Pre-Purchase Inspections, Maintenance Inspection


Engine Repair & Replacement

Diagnostic Check

Check Engine Light, ABS, Air Bag, TPMS Diagnostics and more


Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.