Why Being a AAA Approved Auto Shop Matters

 

 

What Does It Mean To Be a AAA Approved Auto Repair Shop?

We are so grateful to have won the 2020 AAA Top Shop Award for Outstanding Performance in Total Customer Satisfaction. Lou’s Car Care has earned 14 Top Shop Awards over the last two decades and we are committed to providing our loyal customers with quality auto repair while delivering best-in-class customer service. As a AAA Approved Auto Repair Shop, we can assure you that we have met the strict guidelines set in place by AAA in order to provide you with top-notch automotive services.

 

Why Being a AAA Approved Auto Shop Matters

It is important to find an auto repair shop that provides honest and reliable service. The Automobile Association of America (AAA) is a leader in the travel safety and security industry. AAA doesn’t certify just any shop- the repair facility must meet specific standards and requirements for AAA’s approval. Here is list of qualifications for AAA Accreditation:

  • STAFF QUALIFICATIONS

The repair facility’s technicians are required to be ASE certified or have a manufacturer training certification or equivalent. This means your car will only be serviced by highly trained professionals.

  • EXCELLENT CUSTOMER SERVICE

AAA has several, customer service-related guidelines that a shop must meet to become approved. These include maintaining at least a 90% customer satisfaction rating, a separate waiting room away from the repair shop, a clean facility inside and out, and offer adequate customer parking.

  • FULLY EQUIPPED FACILITY

Any approved auto repair facility must be fully equipped with the most up-to-date diagnostic equipment and factory tools to ensure that any reasonable job can be completed.

  • WARRANTY

The repair facility should offer a strong warranty on parts and labor. Any AAA approved auto repair shop should be confident in the services they provide and stand behind their work.

  • BUSINESS REPUTATION

The repair shop must provide adequate information that proves that it is in good standing, including a good BBB rating.

  • FOLLOW ENVIRONMENTAL REGULATIONS

The facility must always adhere to environmental rules and dispose of waste properly.

 

AAA continues to monitor and annually re-inspect approved repair shops after they’ve become accredited in order to keep their AAA status.

If you’re looking for an auto shop that’s AAA approved in Baldwinsville, NY call Lou’s Car Care today! We have the experience, expertise, tools, and technology to properly diagnose, and repair all makes and models of vehicles. Servicing the Baldwinsville, Lysander, Syracuse, Camillus, Liverpool, Cicero, Clay, Fayetteville, and Manlius, communities, since 1976.

 

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