Automotive Service Advisor - $45,000 - $75,000/ year

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Join Our Team at Lou’s Car Care & Fleet Services – Where Passion Meets Performance!

Are you fueled by a passion for cars and have a knack for delivering top-tier customer service? Look no further! Lou’s Car Care & Fleet Services is on the hunt for a dynamic and customer-oriented Automotive Service Advisor to rev up our team.

Who We Are:

Lou’s Car Care & Fleet Services isn't just a repair shop; we're a community of enthusiasts dedicated to creating exceptional customer experiences. With over 1,500 glowing 5-star reviews and recognition as one of AAA's top ten auto repair shops in Central New York, we've got the track record to prove our dedication to excellence.

Your Role:

As our Service Advisor, you'll be the friendly face that bridges the gap between our valued customers and skilled technicians. With a minimum of 3 years on-the-job experience in presenting automotive maintenance, repairs, and diagnostic estimates for a range of vehicles, you'll be the go-to expert in guiding our customers toward the best solutions.

Why Join Us?

We're not just offering a job; we're inviting you to be part of a family that's been growing strong for 47 years. Here's what's on the table:

  • 5-Day Work Week: No more weekend blues – enjoy a balanced work-life schedule.
  • Paid Holidays: Celebrate the festivities without worrying about your paycheck.
  • Health & Dental Insurance: We've got you covered – literally.
  • Retirement Program: Plan for your future with peace of mind.
  • Paid Time Off: Whether it's personal time, vacation, or holidays – it's all covered.
  • Ongoing Training: We invest in your growth, offering paid training (sometimes with travel) to keep you ahead of the curve.
  • Cutting-Edge Software: Our state-of-the-art software ensures efficient operations and superb customer interactions.
  • Growth-Friendly Environment: We foster creativity and personal development, raising the bar for ourselves and each team member.

Qualifications We're Looking For:

  • 3+ years of automotive service advising and writing experience – you've got the know-how and the miles under your belt.
  • Tech-savviness – comfortable with computers and tablets.
  • A burning desire to succeed – you've got that fire in your belly to conquer new horizons.
  • A willingness to learn – because the automotive world is always evolving.
  • A genuine passion for helping people – that's what makes us stand out.

At Lou’s Car Care & Fleet Services, we're not just repairing cars; we're building careers. We're a family-owned and operated business that values each team member's growth. And we're excited to welcome you into our family. Ready to put the pedal to the metal? Let's drive into the future together!

Join us today and experience the road to excellence at Lou’s Car Care & Fleet Services.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Apply Now

If you would like to set up a confidential interview, please send us your resume [email protected].


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Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.