5

I have been a loyal customer for over 20 years. They always provide good service. They keep you informed as to the status of your car. When I hadn't picked up my car on a Saturday evening before closing, they called to see if I needed them to leave the keys and the bill at their convenience store for pickup on Sunday. When there was a manufacturer problem with the alignment on my Rondo, the service manager searched the internet to find a solution. They are the best.

5

I got in for an oil change and NYS inspection. Lou's mechanic got me in at 7:30am and out before 8:30 so that I could get to work. Great service. Good honest people. My car runs great.

5

I've never been disappointed with the service at Lou's. When I leave my car for the day, the team there keeps me informed throughout the day on the progress of repairs. They go the extra mile to ensure the car is ready when they say it will be. And fixing things right the first time is std. procedure for them. Their tire prices are very competitive too. I use shop around, now I know I don't need to. Saves time - gives peace of mind.

5

Randy and the other people are great at Lou's car care! God bless you all...

5

In coming back to the area after being in another State for many years, I was very pleasently surprised at how I was treated as if I was part of the family on my first visit.

4

service was satisfactory and people were pleasant

5

Appreciate fixing the cable when none was available

5

Always a good experience at Lou's. Very trustworthy!

5

Service with great professional, little to no pressure to get things done in a nice atmosphere. Randy and company are super.

5

Thanks for giving us prompt and courteous service. I appreciate being able to come to a place that is clean and where everyone is treated with respect. It is also helpful that you are able to contact the extended warranty and arrange everything for us. It is a relief not to have to fuss with all that. Thanks very much to all of you.

Lou's Car Care Center, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.