4

Three weeks ago I purchased a 2004 Ford Taurus from Lou's Car Care. This was my first time doing business with Lou's. They were very friendly no pressure sales people and offer great service to the customer. They did what needed to be done to make sale. Lou Jr. and Luigi have been great to work with, so much so that we just purchased a second car from them for our son. Our only negative finding is that they dofixed not shampoo the interior when they detail the vehicles for delivery. Thank you Lou,s

5

my service was great. other than the fact that i was early and scared the tech at the desk when he walked in.

5

As always the service was gracious, complete and timely.

5

Anyone can learn to fix a car, but to add to that expertise with premier customer service is a combination that few can master. The people at Lou's bring that customer service to a higher level than anyone in the industry. I bring all my auto work to Lou and I have never walked away with anything but complete satisfaction knowing that my vehicle is repaired properly, and having been treated like a king by each staff member. Lou's people make the experience the best for everyone. Thank you!

5

Wonderful service all around. Will recommend them to everyone.

5

would not go any place else Randy is great Thank you so much for the care you give my cars Henry

5

Excellent my car feels like and drives like new. Hugs the road like it is glued to the pavement.

5

As always, I was pleased with their service and how they go the extra mile when they notice something minor while doing an oil change and adjusts it. And, if they notice something more serious, they explain the problem and give you a time frame within it should be corrected so as not to cause major problems with the car. I trust their care and judgement.

4

Focus was inspected and repaired very timely. I appreciated the notice on future maintenance it will need.

5

professional and courteous great customer service

Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.