The health and safety of our customers and employees is our top priority! We are following the necessary and required guidelines set in place by the CDC, New York State and Local Officials. In an effort to reduce COVID-19 exposure and to help prevent the spread of the virus, masks are required to entire the building. Lou’s Car Care has increased our safety and sanitation protocols and a few precautions include:
- Our employees wearing masks
- Social Distancing signs and floor stickers outlining safe space between each person
- Plexiglass guards on our Reception Counter protecting our customers and staff
- Sanitizing vehicles before and after use by both our customers and employees
- Lou’s Car Care employees will have their temperature taken at the beginning of their shift
- All door handles, counters, tables, seats, and pens will be cleaned thoroughly every hour
Please note that our shuttle service remains temporarily unavailable. Loaner vehicles are still available by appointment only, depending on availability. There is limited seating available in our waiting room to comply with social distancing regulations.
If you are not comfortable entering the building, you may leave your vehicle in our parking lot during business hours (please call us to let us know the vehicle is here) and a member of our staff will prepare your vehicle for service. With our digital vehicle inspections, you can see what we see before the vehicle gets fixed. You may make payments by credit card over the phone to maintain distance. We will also make the proper arrangements on where to leave your invoice and keys upon pick up. For the safety of our staff and technicians, please remove any facial masks/ coverings from your vehicle before your service appointment.
Our new business hours are 7:30am - 5:30pm , Monday - Friday. Please call us with any questions.
We want to thank all of our loyal customers for your continued patience and understanding during this challenging time. We truly hope you all stay safe!
PHONE: 315-638-0281, EXT.2
EMAIL: [email protected]
Come visit Lou's Car Care for all your car care and maintenance needs. Servicing the Baldwinsville, Syracuse, Camillus, Liverpool, Cicero, Clay, Fayetteville and Manlius, NY communities!